Terms of Service

Last updated: February 11, 2026

Based in Jamestown, TN. On-site video and consulting within ~200 miles; web + SEO and audio services across the United States and Canada.

Agreement to Terms

By accessing or using the IO Creative Solutions website or services, you agree to these Terms of Service. If you do not agree, do not use our site or services.

Services and Proposals

We provide web development, SEO, video production, audio production, and consulting services. Scope, timelines, and deliverables are defined in proposals, statements of work, or written agreements.

Client Responsibilities

To keep projects moving, clients agree to:

  • Provide timely feedback, approvals, and required materials
  • Ensure accuracy and rights to content supplied to us
  • Respond to requests that affect timelines or deliverables

Fees and Payment

Fees and payment schedules are outlined in your proposal or agreement. Deposits may be required before work begins. Invoices are due according to the stated terms.

Revisions and Change Requests

Projects include a reasonable number of revisions based on the agreed scope. Changes outside scope may require additional fees or timeline adjustments.

Intellectual Property

Upon full payment, clients receive ownership of final deliverables created specifically for their project. We retain ownership of pre-existing materials, tools, and frameworks and may showcase work in our portfolio unless otherwise agreed in writing.

Third-Party Services

Some services rely on third-party platforms (hosting, analytics, or media services). Your use of those services is subject to their terms.

Cancellation and Termination

Either party may end a project in writing. You are responsible for payment of work completed and any non-refundable expenses incurred up to the termination date.

Warranties and Disclaimers

Services are provided "as is" and "as available." We do not guarantee specific outcomes, including search rankings, revenue, or conversion rates.

Limitation of Liability

To the maximum extent permitted by law, IO Creative Solutions is not liable for indirect, incidental, special, or consequential damages. Our total liability is limited to the amount paid for the specific service in question.

Governing Law

These terms are governed by the laws of the State of Tennessee.

Changes to Terms

We may update these terms from time to time. Continued use of our services after changes means you accept the revised terms.

Contact

For questions about these terms, please contact us at:

info@iocreativesolutions.com

Frequently asked questions

Do you guarantee specific results?

No. Outcomes vary by industry, market, and execution, so we do not guarantee results.

How do project changes work?

Changes outside the agreed scope may require additional fees or timeline adjustments.

Where can I ask questions about these terms?

Email info@iocreativesolutions.com or call 931-269-5176.